Adding Custom Metrics for a Physical Node or Cloud Service for Observability and Alerts

Introduction

WatchMyDC supports adding a custom metric (SNMP OID) for a physical node. This document demonstrates the process of adding an SNMP OID from a MIB for observability and alert creation.

Dependency and Limitations

1. The WatchMyDC MIB repository contains MIBs' from most manufacturers. However, in case a MIB is not present in the list please contact WatchMyDC support with the vendor & MIB name. (WatchMyDC will be allowing customers to import their own custom MIBs' soon.)
2. 'Line Chart' and 'Text/Num' card supports a single OID.
3. It takes 4-5 minutes to display the value or graph after adding the custom metric.
4. WatchMyDC does not support custom metrics on WMI nodes as of now.

Process Steps

Adding a Custom Metric of a Physical Node

1. Select your node.
2. Click 'Edit' from top right corner, then click on 'Add'. Secondary drawer will populate.
3. Add a card of your choice ('Pie Chart', 'Bar Chart', 'Line Chart' of 'Text/Num') from 'Custom Graphs'. Selected card property will amend on the list.
4. Put a 'Title' as you need
5. Click the 'Browse Metrics' radio button followed by 'Add Custom Metric'. A MIB Browser will open.
6. Browse or type to search for your desired vendor name in 'Vendor' field
7. Browse or type to search for your desired MIB name in 'MIB File' field
8. Browse or type to search for your desired OID name in 'Browser' > 'search' area
9. Select one or multiple OIDs by clicking the checkbox field on right. Selected OIDs will appear on the 'Selected OIDs' window.
10. Click 'Save' to exit the MIB Browser.
11. Select one OID name from the first dropdown. Please note - 'Line Chart' and 'Text/Num' card supports a single OID.
12. Click 'Add Metric' to add multiple OIDs for 'Pie Chart' or 'Bar Chart' cards.
13. Click the icon on the top-right corner of the card to save. This will close the secondary drawer.
14. Move the newly created card to your desired position in the primary device drawer. Click 'Save'.

Adding a Custom Metric of a Cloud Service

1. Select your node or service.
2. Click 'Edit' from top right corner, then click 'Add'. Secondary drawer will populate.
3. Add a card of your choice ('Pie Chart', 'Bar Chart', 'Line Chart' of 'Text/Num') from 'Custom Graphs'. Selected card property will amend on the list.
4. Set a 'Title' as needed.
5. Select 'Dimension' as Instance ID.
6. In the 'Metric Name' field, select the required metric from the dropdown menu, as provided by the cloud provider.
7. Click the 'Browse Metrics' radio button followed by 'Add Custom Metric'. A MIB Browser will open.
8. Click the icon on the top-right corner of the card to save. This will close the secondary drawer.
9. Move the newly created card to your desired position in the primary device drawer. Click 'Save'.

Adding an Alert Definition based on Custom Metric Observability

1. Click 'Action Center'
2. Inside the 'Select Device' area select the 'Category' of your node (ex: 'Networks', 'Cloud') and select the node from the dropdown list.
3. Inside the 'Select Metric' area type and search the custom metric you added in the earlier section.
4. Inside the 'Select Conditions' area set the alert condition
5. Inside the 'Select Alert & Severity' area set the alert severity as you need and select the notification method (ex: 'Slack').
6. Click 'Save'
7. The alert definition should appear in the list and activates immediately.