WatchMyDC Webhook Integration with Zabbix

Introduction

This document describes the process of the Zabbix integration method with WatchMyDC. The Zabbix version 5.4 is used while creating this document.

Dependencies

1. Zabbix webhook 'Media types' template is required before integration. The user can download the template from WatchMyDC Dashboard or from the URL below to store it on the user's PC: https://webhook-packages.s3.eu-west-1.amazonaws.com/zabbix_media_type.yml
2.  WatchMyDC Collector status should be 'online' and the user needs the below information from the WatchMyDC Dashboard:
   • Organization ID
   • Collector IP Address
3. Port TCP/UDP 5050 needs to be open from the Zabbix server towards the WatchMyDC Collector, in case any firewall is present between those.

Procedure

WatchMyDC Dashboard

1. Log in to WatchMyDC Dashboard and select the required Site and Data Center
2. Navigate to Configuration Center and then App Synchronization page
3. Click on Zabbix then click to generate the Webhook Secret, copy the key

Zabbix UI

1. Log in to Zabbix UI and navigate to Administration then, Media types, and then, Import
2. Import the 'zabbix_media_type.yml' file from the user's PC
3. After Importing successfully message, click on WatchMyDC Collector media
4. Modify the required fields as needed
5. Click on Update
6. Click on Test from the right side of WatchMyDC Collector, click on Test
7. Media Type Successful message should appear. If not, try following the above instructions carefully avoiding any typos and mistakes. If still not successful, please open a support case using the WatchMyDC support portal.
8. Check in WatchMyDC Dashboard for the test Webhook message, for example below
9. Click on Administration then, Users then, Admin (or the subjected user as configured on Zabbix)
10. Click on Media next to, the User tab
11. Click on Add then, select the WatchMyDC Collector, and then, click on Add. Select the Use if severity as needed. 

Further Actions

1. The user can:
   • Select different types of Triggers in Zabbix to send alerts to WatchMyDC Dashboard, as needed.
   • Create required playbooks under Automation section in the WatchMyDC Dashboard
   • Create Alert Definitions from Automation > Action Center to engage the playbooks with Zabbix alerts
2. Subscribe on WatchMyDC Analytics Youtube channel for demo videos: https://www.youtube.com/channel/UCV11Ki9X-QemSMS0Q2xnPCg